La Boudoir Boutique Help

Shopping at La Boudoir Boutique is quick and easy. Most of our products are in stock for same-day dispatch if ordered before 3pm. All our parcels are packaged discreetly.

Delivery Options

Discreet packaging guaranteed


How To Return Items?

It's fast and FREE


Where's My Order?

Track your parcel online


Discount Coupons

Enter your special offer code here


Toy Not Working

Tips to get your toy going


Need Help Choosing?

Advice from our buyer's guides


Got a problem? Got a question about a product? We aim to reply to all messages by the end of the same working day, but normally we're a lot quicker than that!  click here for contact us.

Contact Us

Visit the contact us page to send our team a fast customer service request. Find all our contact information whether you want to phone, email, or return a package... you could even pay us a visit if you want?

Live Chat

Chat to a live person during office hours using the live help links available throughout the site at the bottom right of the main window. Look for the Help icon.

Read what our customers are saying about us

Love this place been several times staff really helpful too x
Caroline Knight
Lovely place to shop and a really nice lady serving us today ( sorry I didnt get your name) will definitely recommend to my friends. And know doubt be back again very soon :)
Cheryle Yeo
Welcoming, Very approachable, lovely people and fantastic stock range. Would Highly Recommend x
Nikki Nutmeg Wardle

More Frequently Asked Questions

Use the links below to find answers to the most common questions we get from our customers. If you can't find what you need here, you can get in touch via phone, email or live chat.

Ordering Information

La Boudoir Boutique Gift Vouchers

La Boudoir Boutique Wishlists

Delivery Information

Returns and Refunds

Saving you Money

Keeping you Safe and Secure

Get Involved

Accounts and Community Help

  • Free Delivery over £50
  • One Year Guarantee
  • 100% Price Match
  • Free Gifts
  • Free Batteries
  • Plain Packaging
  • Phone, Email or Live Chat
  • Discreet Secure Service
  • Same-day Despatch

Shop with Confidence with full 1 year returns